Pete Sadel
Johns Creek, Georgia
(H) 770.664.4651 • (C) 404.213.8454


Experienced IT professional involved in desktop and server maintenance & support. A+ Certified as well as a Microsoft Certified Professional in Workstation and Server. Hands-on experience combining solid understanding of HTML, CSS, Photoshop, Dreamweaver, Flash CS3 and web browser capability on Windows platforms. Able to manage web development processes from architectural and functional design concept through successful completion. Dynamic, dedicated professional with outstanding communications skills and the ability to focus on customer service and company vision. Trained in Oracle including Linux. Commercial and travel photography experience.

  • A+ Certified
  • Microsoft Certified Professional – Workstation
  • Microsoft Certified Professional – Server
  • Certificate of Web Design - Clayton State University
  • Trained in Windows 7 and Oracle 9
  • Support Team Experience – 6+ years
  • Dreamweaver MX, CS3
  • Photoshop 7, CS, CS3
  • Flash, Fireworks MX
  • Web Design Principles
  • Page Set-up/Forms/Tables/Frames
  • Project Management
  • LAN/WAN Technology
  • Client Browser Issues
  Sadel Designs Links to many of the sites & pages I have created
  Alpiine Home Media A site created for a new home theatre installaion firm.
  Photography by Pizzadel My portfolio
  Once upon a time... I started a little trip in London and ended in Jerusalem a few months later.
  Atlanta Single Hikers Created to share news and photos of this social organization.
  e-HomeSolutions A combination real estate / auto sales site.
  Mission Trip to Pakistan A good friend's mission trip chronicled.
  Buy Pete a Beer Yes, it was just a novel way get folks around the world to quench my thirst -
Here's a list of my generous benefactors .


Certificate of Web Design; Microsoft Certified Professional – Workstation & Server;
and A+ Certification. Trained in Oracle 9i including Linux


Windows, Linux, DOS


Dreamweaver MX,CS3 - Photoshop 7, CS, CS3 - HTML, CSS, JavaScript, FrontPage, Ghost, Basic, Novell Netware, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

  Certificate of Web Design
  Clayton College and State University, Roswell, Georgia
  • Designed and implemented web site for local hiking group utilizing Dreamweaver MX, HTML, JavaScript ,and Photoshop.
  Masters in Business Administration – Emphasis in Marketing
Rutgers University, Newark, New Jersey
  Bachelor of Science Degree - Majors in Business Administration and Economics
Ramapo College of New Jersey, Mahwah, New Jersey
  InfoTech Contractor
Engaged by various firms to complete IT tasks on a per-assignment basis
8/2011 - Present
     Product Support Analyst I, Physician Practice Solutions
 Acclivity Healthcare assigned to McKesson
    Short term contract position assisting clients in registration and configuration of medical practice software systems
    Operations Technician
  Tech Providers Inc. assigned to Cox Media
    Responsible for observing and validating proper ad insertion in cable systems throughout the US. This includes submitting time slot and time length corrections to the database
  Tier 1 Support Technician
Adtech Global Solutions
10/2008 - 5/2011
  • Provide online support for customers of this designer of customized automated telephony systems
  • Utilize Go To Assist and Webex to gain remote access of clients systems
  • Remotely configure and trouble shoot clients Verint Witness systems utilizing Dialogic and Ai-logix voice and data    recording cards
  Field Technical Specialist
The Computer Merchant, Ltd
9/2007 – 10/2008
  • Uninstall and reinstall networked Windows 2000 and XP workstations as part of a facility relocation
  • Provide technical assistance to end users verifying successful transition
  • Assured network connectivity including verification of IP addresses and permissions
  • Installed new cash systems for a major retailer
  Server Administrator
Icon Information Consultants
3/2007– 6/2007
  • Build, assemble, upgrade, and configure server hardware at a new Hewlett Packard facility
  • Operating System installation, rack preparation and network configuration
  • Confirm successful connectivity with remote facilities
  World Photo Expedition
Europe and the Middle East
9/2006 – 12/2006 
  With their blessing and a generous contribution to my travel fund from my employers at Prosys Information Systems, I started in London, traveled through Europe and ended in Jerusalem. It was an amazing journey. I even managed to get tear gassed in Budapest!   Here's how it all began.
  Technical Specialist
Prosys Information Systems, Norcross, Georgia
1/2001 – 9/2006 
  Updated client websites and provide e-commerce and help desk services for $150+ million IT consulting organization. Image and configure Panasonic and HP/Compaq laptops. Configure and install rack mounted servers. Consult with clients to revise and update IT practices and procedures. Maintain client database with specific information on each machine deployed.
  Technical Call Analyst and Support Specialist
Management Decisions Inc., Atlanta, Georgia
7/2000 – 1/2001 
  Performed LAN administrator duties for Sun Trust Bank including password and security management utilizing a proprietary tracking system. Assisted branch, back office and headquarters personnel on Novell Netware, Microsoft NT, and mainframe systems.

Served as LAN administrator for Bellsouth Advertising & Publishing, including password, profile, and security issues. Supported NT 4.0 users on IBM workstations and laptops located in 35 offices throughout the southern region. Logged job assignments for field technicians utilizing MacAfee’s ticket tracking system.
  Network Systems Engineer
InaCom Information Systems, Atlanta, Georgia
1/1997 –6/2000 
  • Provided technical and end-user support to clients for an IT consulting organization
  • Successfully provided 2nd tier helpdesk support for Life of Georgia, including migration of Windows NT, re-imaging of desktops for new users, and network configuration.
  • Migrated user to new servers on a Novell network for the Georgia Department of Human Resources
  • Participated in a team to migrate 900+ users from Windows 3.1 to 95 including MS Mail to Exchange for St. Joseph’s Hospital. Performed hardware upgraded to facilitate conversation from Token Ring to Ethernet.
  • Implemented the rollout of MS Exchange, including migration from MS Mail for over 1,000 users at the Veterans Administration Medical Center.
  Account Executive & Zone Sales Manager 1/1986 –1/1997 
  Zone Sales Manager
The DCI Company, Teterboro, New Jersey
  • Recruited, hired, managed, and trained IT services sales representatives for a hardware sales and service organization
  • Spearheaded the development of a marketing procedures manual which became a valuable training tool and facilitated the elimination of errors.
  • Streamlined contract procedures resulting in the elimination of duplication, an increase in accuracy, and reduced employee frustration.
Account Executive
Landa Management Systems, Chico, California
  • Managed projects and sold installation services for healthcare quality and risk management database software systems which included heavy user interface, hardware specification, and LAN installation.